Frequently Asked Questions

Do you deliver outside Lusaka?

Yes — we deliver across Zambia.

How long does delivery take?

Most deliveries are completed within the same day.

Deliveries outside of Lusaka may take longer than a day.

High-volume days may vary slightly.

Can I return an item?

Yes — only damaged items can be returned within 24hrs with proof of purchase.

What payment methods do you accept?

We accept cards, mobile money, and cash-on-delivery / pick up.

Can I order for someone else?

Yes — ensure that the recipient is 18+ and available to receive the order.

Still need help? Contact us.